8.1
High
CVE-2025-21516 Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests)
Description
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).
Affected products and versions
| Product | Affected versions | Fixed in |
|---|---|---|
| Oracle Customer Care 12.2 | 12.2.5 → 12.2.13 | No fix stated |
Other CVEs of Oracle Customer Care
The 5 CVEs of Oracle Customer Care →
CVE-2026-101668
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations)
6.1
Medium
CVE-2026-70778
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations)
8.7
High
CVE-2026-62607
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations)
8.7
High
CVE-2026-60920
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations)
8.8
High